By placing an order through Euphorio (operating via euphorio.store), you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to the United States.

A. 45-DAYS RETURN POLICY

We have a 45-days return policy, which means you have 45 calendar days after receiving your order to request an official return. To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with original tags intact, and in its original packaging. Please note that all MANUFACTURER DIRECT items are classified as FINAL SALE and are not eligible for standard returns, except in cases where the product arrives defective or damaged.

B. RETURN PROCESS

To start a return, you can contact us at support@euphorio.store or call us directly at +1 (586) 298-2581. If your return is accepted, we will send you an official return shipping label along with comprehensive instructions on how and where to send your package. Items sent back to us without first requesting a formal return will not be accepted or processed. Approved return parcels must be shipped to our business address: 639 Emerald place, Manteca, CA 95336, United States.

C. DAMAGED AND WRONG PRODUCTS OR ISSUES

Please inspect your order upon reception and contact us immediately (within 48 hours) if the item is defective, damaged, or if you receive the wrong product so that we can evaluate the issue and make it right. To return your damaged or incorrect product, you should contact us by email at support@euphorio.store. Depending on where you live within the US, the time it may take for your exchanged or replacement product to reach you may vary. For defective or damaged goods, return shipping costs are fully covered by us.

D. EXCHANGES

We only exchange products that are damaged, the wrong product, the wrong size, or defective. If you need to exchange an item for an exact direct replacement, please contact our support team at support@euphorio.store or call us at +1 (586) 298-2581. Once the original item is received and inspected at our warehouse, your replacement item will be dispatched promptly.

E. RESTOCKING FEE

We do not charge a restocking fee on any approved returns ($0.00 restocking fee).

F. REFUNDS

We will notify you once we have received and inspected your returned item and let you know if the refund was approved or rejected. If approved, you will be automatically refunded on your original payment method (Credit/Debit Card or PayPal) within 3 to 5 business days. Please remember it can take additional processing time for your bank or credit card provider to process and officially post the refund to your account statement.

G. NO REFUND POLICY FOR UNUSED DISCOUNTS

Once a purchase is completed, we do not offer partial refunds or adjustments for discounts or promotional codes that were not utilized at the time of the transaction. Discounts and promotional offers must be applied during the online checkout process, and retroactive adjustments are not possible. We encourage customers to review their cart and apply all valid discounts at the time of purchase to ensure the best value.

CONTACT INFORMATION

If you have any further questions, concerns, or inquiries regarding our return or refund procedures, please do not hesitate to reach out to our customer service team:

Email: support@euphorio.store

Phone: +1 (586) 298-2581

Address: 639 Emerald place, Manteca, CA 95336, United States