This policy is applicable to United States orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from euphorio.store, you accept the policies contained herein.

A. SHIPPING COSTS

Shipping cost is calculated at checkout. You can clearly review your total shipping cost before completing your purchase on the checkout page.

B. TRANSIT, HANDLING & ORDER CUT-OFF TIME

• Order Cut-Off Time: 05:00 PM Eastern Standard Time (EST – New York)

• Order Handling Time: 1–3 business days (Monday to Friday)

• Transit Time: 7–10 business days (Monday to Friday)

C. DELIVERY TERMS & CARRIERS

We use trusted national shipping carriers including UPS, USPS, and FedEx to deliver your orders safely and efficiently to your specified shipping address.

D. CHANGE OF ADDRESS

We cannot change the delivery address once a shipment is already in transit. If you need to update or change the delivery address for your order, please contact us within 24 hours of placing your order at support@euphorio.store.

E. CANCELLATIONS

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our Return & Refund Policy.

F. PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged upon arrival, if possible, please reject the package from the courier driver and get in touch with our customer service team immediately. If the parcel has been delivered without you being present, please contact customer support for prompt next steps.

G. MANUFACTURER DIRECT SHIPPING

For orders shipped through our Manufacturer’s Direct Shipping option, please note the following specifics:

• Shipping Method: Manufacturer Direct Shipping utilizes standard economy ground services. The carrier for each order may vary depending on the default shipping method chosen by the manufacturer.

• Processing and Handling: Processing and handling of Manufacturer Direct Shipping orders typically take 1–3 business days.

• Shipping Times: Shipping times for Manufacturer Direct Shipping orders vary between 5–10 business days depending on facility location and destination.

• Tracking Information: Once dispatched, tracking information will automatically be emailed to you to monitor shipment progress.

• Communication: In the event of unforeseen delays, we will notify you via email promptly.

H. INTERNATIONAL ORDERS

This policy primarily pertains to orders within the United States. For international orders, additional terms and conditions may apply, including customs duties, taxes, and international shipping fees. Customers placing orders from outside the US are responsible for complying with local regulations and import duties.

I. TRACKING INFORMATION

Once your order has been dispatched, an automated shipping confirmation containing your official tracking number will be sent to your email address. If you encounter any issues with tracking your package, please contact us at support@euphorio.store.

J. CONTACT INFORMATION

For any inquiries or concerns related to shipping, order status, or delivery updates, please reach out to our dedicated customer support team:

Email: support@euphorio.store

Phone: +1 (586) 298-2581

Address: 639 Emerald place, Manteca, CA 95336, United States