Refund policy
By purchasing from Euphorio.store, you acknowledge and agree to the return and refund terms outlined below. These policies are designed to clearly explain our return procedures and apply to orders placed within the United States.
A. 45-DAYS RETURN POLICY
We offer a 45-days return period beginning from the date your order is delivered.
To qualify for a return, the product must be returned in the condition in which it was received. Items must be unused, unworn, have their original tags attached, and be returned in their original packaging.
Please note that all Manufacturer Direct products are considered Final Sale and are not eligible for return or refund.
B. HOW TO REQUEST A RETURN
If you would like to return an eligible item, please contact our customer service team before sending anything back.
You can reach us at:
Email: support@euphorio.store
Phone: +1 (586) 298-2581
Once your return request has been approved, we will provide the appropriate return instructions and, where applicable, a return shipping label.
Products returned without contacting us and receiving return authorization first may not be accepted.
C. DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Please inspect your order as soon as you receive it. If your product arrives damaged, defective, or different from what you ordered, contact us promptly so that we can review the issue and determine the appropriate solution.
Please provide your order information and relevant details about the issue when contacting our support team.
For return-related assistance, please contact us by email or phone using the information provided above.
D. EXCHANGES
We provide exchanges for eligible items that arrive damaged, defective, incorrect, or when the wrong size was provided.
If you need to request an exchange, please contact:
Email: support@euphorio.store
Phone: +1 (586) 298-2581
Our support team will provide you with the next steps after reviewing your request.
E. RESTOCKING FEES
Euphorio.store does not charge a restocking fee for eligible returned products.
F. REFUND PROCESS
After your returned item has been received and inspected, we will notify you whether your refund has been approved.
If your return is approved, the refund will be issued to your original payment method.
Please note that the time required for the refund to appear in your account may vary depending on your bank, credit card provider, or payment processor.
G. DISCOUNTS AND PROMOTIONAL OFFERS
Discount codes and promotional offers must be applied during checkout before the order is completed.
Once an order has been successfully placed, we do not provide refunds or partial refunds for discounts or promotional offers that were not applied at the time of purchase. Retroactive discount adjustments are not available.
We recommend reviewing your order and applying any applicable promotional code before completing your purchase.
CONTACT US
If you have questions about our return or refund policy, or need assistance with an existing order, please contact our customer service team:
Email: support@euphorio.store
Phone: +1 (586) 298-2581
Thank you for choosing Euphorio.store. We appreciate your business and look forward to serving you.